Took cave tour was enjoyable not an underground cave but in a mountain Wuxi easy tour even for those who have closed space problems

“Thank you for your review, we are an above ground dry cave system. We have designed our Cathedral Cave tour so that everyone can enjoy the large and beautiful caves, thank you for visiting us.”

Pool and wifi advertised. Pool was dirty and not in use because of a storm a week ago but could have been easily cleaned. Wifi apparently only at cafe area but wasn’t working and staff didn’t care. When you book online for cave you get 10% discount but no reception for Vodafone and no working wifi. Part of cave is closed due to covid. No discount for cave or campground even if not everything available. Bathroom needs to be cleaned by yourself after use (campground). Area looks clean but and very quiet. Don’t forget the mozzie spray! The cave tour was great and we had a good tour guide.

“Thank you for your review, its disappointing that you didn't have a great experience with us. I do apologies about the Pool not being ready for your use and the wifi not working properly, we are working on both those issues. We do provide cleaning items in the bathrooms for you to use, and our cleaners clean the amenities daily. It's great to hear that you enjoyed your tour and the guide, it's always lovely to hear positive feed back on our tours.”

We booked and paid in the afternoon and emailed saying we would be late check in between 6pm and 7pm, arrived 7pm with a 1yr old and 6yr old in toe. Arrived at noon gates and intercom didn’t work, none absolutely none of the numbers connected, we were trying to reach someone for 45min while children were upset and crying. Ended up parking next to boom gates to sleep. We are upset.

“This is really upsetting to hear that you had trouble checking in, I am a little confused as to what time you arrived as you state two different times. We hope that you are able to come back one day.”

Great night stay, cave tour and dinner. Fire pits, showers, bbqs in camp & RV area.

“Thank you for the great review, it's always great to hear such positive reviews about our facilities and tours. Thank you again for visiting us.”

Only stayed for a night but would highly recommend to anyone on the area. Great campsite, good facilities, and the Cave tour is a must do after breakfast activity.

“Thanks for the fantastic review, great to hear that you enjoyed your time with us.”

We loved our night here; you feel so close to nature. Its quiet, very dark and the night sky is just phenomenal. Facilities mediocre but has all you need. Really recommend. Cave tour also brilliant

“Thank -you for your lovely review, we do like to keep the area as natural as possible.”

Off the beaten path with cabins, caravan spots, and tents. Nice showers and laundry. Kitchen a bit sparse. Wifi only works at reception and no cell signal. Great for some downtime and for seeing stars!

“Thank-you for the review, glad you enjoyed your time with us.”